You have found a problem with your freezer. If it won’t freeze, the first thing you should check is the compressor. It can be found near the bottom of the unit, located on the back. The compressor will not cool properly if it’s faulty, so you should contact a residential freezer repair technician to check it out. A residential technician can check this component by disconnecting the freezer from the power supply and removing the start relay from the compressor. Next, they should test the relay for continuity.
Checking the start capacitor
If your refrigerator is running but not freezing, it is likely due to a defective start capacitor. This component boosts the compressor’s power during start-up and without a working start capacitor, the refrigerator will not cool. Before you begin the repair, make sure that the refrigerator is off by unplugging it or turning the circuit off at the breaker box. The extra step helps prevent you from forgetting to turn off the appliance before you start.
Another common problem with a freezing refrigerator is a failed start capacitor. If this component is faulty, the compressor will repeatedly turn on and off to achieve the desired temperature. This will lead to an endless cycle of turning on and off. The best solution to this problem is to call a professional fridge technician. The service technicians can repair your freezer and give it a thorough tune-up.
Checking the defrost thermostat
If your freezer is running but not freezing, it may be a malfunction of the defrost thermostat. The thermostat directs the voltage to the condenser, evaporator, and compressor. Without the thermostat, the refrigerator will not cool or get power. Check for a click or two on the thermostat. If it does not click, replace the thermostat with a new one.
If your freezer is not freezing, it may be the thermostat. It turns on and off several times a day to melt away the frost that has built up on the evaporator coil. If the thermostat is not working, you should contact a refrigerator repair expert to troubleshoot the problem. Checking the defrost thermostat when your freezer is running but not freezing may be the easiest way to solve this issue.
Checking the evaporator fan motor
If your freezer isn’t freezing, the evaporator fan motor is probably to blame. This motor needs to be working properly to keep the freezer’s temperature consistent. If it’s not, the problem is most likely a malfunctioning start relay. To test this relay, unplug the freezer and check for continuity. If there’s no continuity, the start relay is busted. A new one can be purchased from your freezer manufacturer.
The evaporator fan motor circulates cold air throughout the freezer and disperses the air all over the unit. A malfunctioning motor may cause the freezer to run constantly, which isn’t very convenient. Check the thermistor temperature sensor to make sure it’s functioning properly. If it doesn’t, replace it and avoid wasting money on a repair.
Checking the condenser coils
One common cause of a freezer not freezing is dirty condenser coils. Dirt and debris buildup on these coils prevent them from dissipating heat effectively, reducing the cooling capacity of your freezer. You can clean these coils by using a vacuum attachment or condenser brush. If the problem persists, call a refrigerator repairman.
To check the condenser coils of your refrigerator, unplug the unit from the wall and remove the lower back panel. If you cannot remove the back panel, you can use the manual to locate the compressor. You can then use a multimeter to test the continuity of the electrical pins on the compressor. If the coils are clean, the freezer will not freeze.
Checking the compressor pump
If you find that your freezer runs, but doesn’t freeze, it may be the compressor pump. The compressor is a small, black pump that gives the freezer power and controls the freezing process. When the pump is not running, the unit may have a bad cold control thermostat or failed relay on the electronic control board. If this is the case, you may need to replace the compressor and the start relay. To check whether it’s the compressor, disconnect the freezer from the power cord and test the start relay.
If the water drains into the floor, the drain tube is clogged. These drains are located in the floor of the freezer or underneath the vegetable drawers in the refrigerator compartment. You can clean the drain tubes with a turkey baster and bleach water. To push out a clog, use smaller tubing to clear the drain. Make sure the clearance between the freezer and the wall is adequate. Also, place the freezer in a cool, unheated room.
Here are the most popular cities within our appliance service area in Dekalb County:
Brookhaven, Panthersville, Clarkston, Scottdale, Dunwoody, Tucker, Belvedere Park, Doraville, North Druid Hills, Stone Mountain, Druid Hills, Candler-McAfee, Decatur, Redan, North Decatur, Gresham Park, Chamblee